From there enter the MAC address for the device you have already verified through the hotel’s wifi page. Hit the guide button and then go to System>Settings>Network>Advanced settings>Alternate MAC address>Manual. Follow the step-by-step instructions on the screen to solve the problem. Step 3: Turn on your Xbox and enter the MAC address from the device you have chosen. Here you will be presented with troubleshooting options. Enter the XBO's WiFi adapter MAC address(not the wired MAC address), which can be found under its network settings, then click OK to confirm. Click 'Network Address', and you'll see a 'Value' field on the right. At the very bottom of the directory, click on the link Windows Store Apps. If it's there, you're fine if not, you'll have to go to Method 2. If you are not prompted for troubleshooting options, go to the Additional Troubleshooters tab. Click on the Troubleshooting subsection on the left side of the window.Press the combination of hotkeys Windows Key + I.
So, the first way to solve the problem of launching an Xbox companion error is to open the Windows Software Troubleshooter. Here are few methods that can be helpful and any of them can be your solution. So you do it on your phone and then make your Xboxs MAC address the phones MAC address using alternate MAC address. Also, if Xbox One companion malfunctions or freezes when opening, you need to check if other applications interfere with it. The Xbox can't connect to many hotel wifi' because of the login screen you get with free wifi. Often, corrupted data leads to the appearance of this error, therefore, in order to get rid of it, you will most likely have to reinstall the software. However, there is a solution! You just need to open the built-in troubleshooting utility in the Settings section. The Xbox console companion app is required to send messages to other players or view recent actions.Īccordingly, if the Xbox companion does not work properly, the user will not be able to execute it. About Xbox Console Companion is not working issue